Most delays have a technical cause that can be removed.
A page that takes ten seconds to load. A report that is started before lunch and read after it. A screen that freezes whenever two people use it at once. An import that has to run overnight because it blocks everything else.
People get used to these and plan around them. But they usually have a specific technical cause, and fixing it is often much cheaper than replacing the system.
Before and after measurements matter. We show what changed and why.
Businesses with a website or system that has slowed down as it has grown, especially ones built on SQL Server, which we know well. We usually start with a short investigation, quoted on its own, that tells you what is slow and what fixing it would cost. If it is a website on our hosting, the problem may be the plan, and we’ll tell you.
Usually, yes, if we can see its code or database. The investigation will tell us.
Sometimes. More often it is large images or the way the site is built. We’ll find out which.
Tell us what feels slow.