Good integration removes duplication and keeps data consistent.
Most businesses already use several systems: a website, a till or shop platform, accounting software, a booking tool, email. Problems start when they don’t share information.
Orders get typed into the accounts by hand. Stock levels disagree. A customer updates their address in one place and not the others.
Your own systems, old and new.
Payments, email, SMS, mapping, accounts.
Orders and payments matched automatically.
Older software that still does its job.
Supplier files and partner data.
Every connection eventually has a bad day: a service is down, a password expires, a supplier changes a format. We design integrations to cope. They retry, keep a log of what happened, and tell a person when something needs attention rather than quietly losing data.
We design integrations to fail gracefully, with logging, retries, and visibility.
Live connections between systems.
Scheduled imports and exports.
Connecting older systems without replacing them.
Each integration is quoted on the systems involved and how much data moves. We tell you before we start if a system makes it hard, for example because it has no way to connect.
Often, if the accounts software allows it. We’ll check what it supports first.
The connection waits and retries, and tells someone if it can’t catch up.
Part of the job is agreeing that: for each kind of information, one system is the source and the others follow it. That one decision removes most of the “which copy is right?” arguments.
Usually not. Integration is about getting the systems you already have to cooperate.
Tell us which systems don't talk properly.
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